These programs are designed for employees who are new or unlicensed with less than 12 months experience in the agency. Employees log on to the Internet each week for instruction. There's no travel, no interruption to daily agency activity and, most importantly, no time out of the office!
The New Employee Series will:
New Agency Employee Orientation
Register
Online or
Download Schedule & Signup Form
Experience required: less than three months
Topics
- How we all benefit from insurance
- General concepts of insurance
- An overview of the insurance industry
- The insurance contract
- Personal lines insurance policies
- Commercial lines insurance policies
Delivering Quality Service
To The Customer & Employer
Register Online or
Download Schedule & Signup Form
Experience required: two-six months
Topics
- Professional customer communication
- Commitment to the customer relationship
- Exceeding the expectations of your customers
- Overview of E&O Prevention
- Agency standard operating procedures
Personal Lines Coverages Basics
Register Online or
Download Schedule & Signup Form
Experience required: three-nine months
Topics
- Introduction to Property Insurance
- Introduction to Liability Insurance
- Dwelling Insurance
- Homeowners Insurance
- Personal Auto Insurance
- Miscellaneous Personal Insurance
Commercial Lines Coverages Basics
Register Online or
Download Schedule & Signup Form
Experience required: six-twelve months
Topics
- The Commercial package Policy & the Business Owners Policy
- Commercial Property Insurance
- Ocean & Inland Marine Insurance
- Commercial General Liability Insurance
- Commercial Auto Insurance
- Commercial Crime Insurance
- Workers' Compensation
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