education :: for members only

Our gift to you is an exceptional PIA member benefit for you and all your personnel! We're in our 17th year of presenting at least three quality education seminars in Nebraska. Providing six to eight CE hours for each institute, or 18 to 24 hours per year.

We are happy to encourage all staff members in our member agencies to attend FMO Seminars and save approximately $95 for each six-hour segment. Your membership fee is probably far less than the amount of money you spend to keep your agency staff and producers' licenses up to date! That's a savings of $285 per agency member, per year, based on an average of $95 seminar fee for non-members.

Education will continue to be a priority for PIA, as we want you to have the competitive edge and practice professionalism in your business. PIA instructors are independently contracted agents and company personnel whose expertise in the industry adds personal flair to the program.

For Members Only - August 25, 2010

Nature, Clients and Experts
The Cycle and Circle of Loss and Recovery!

This class focuses on the importance of uncovering exposures and offering appropriate coverage to the Personal Lines insured. Participants will learn skills to reveal the unique insurance needs of each individual and apply appropriate policies and endorsements to provide this needed coverage. Provisions and exclusions in the Homeowners and Personal Auto policy will be discussed along with endorsements which can be offered as solutions. Other policies will be examined as well as the unique underwriting challenges each of them offer. The class concludes with a review of several helpful forms which agents can take back to the office to help uncover exposures, such as: Exposure Checklist, Renewal Review Checklist, Customer Satisfaction Survey and Annual Review Letter.

Employment Practices - Test Your Knowledge

The explosion in employment practices claims as suits by employees against their employers, supervisors, co-workers and others continues to grow. They are a huge cost to your insureds not only due to the fact that they are embarrassing, degrading, insulting and morally reprehensible but the claims seek astronomical damages. The purpose of the program is to assist you in both identifying the risk and in mitigating it. We will identify the risk itself by looking at the various federal and state bases of liability and transferring the risk to the appropriate insurance products. Remember that new decisions are being rendered every day that impact the liability issues your clients face.

Angelynn Heavener, CIC, CPIA

Angie Heavener began her insurance career in 1971 joining her family's agency. She held numerous positions in the agency consisting of CSR, producer, and eventually agency owner. In 1993, she sold her agency to join the staff of the Professional Independent Insurance Agents of Illinois. She began as assistant vice president of Marketing/Instructor and was shortly promoted to vice-president of Education. She is currently the principal of Insurance Training Plus, a professional training and
consulting firm focused on education and agency operations, that she began in 2002.

Angie teaches numerous continuing education and management seminars and is a frequent speaker at state conventions. She is a faculty member of the Society of Certified Insurance Counselors and teaches at CISR classes, CIC Institutes and Ruble Graduate Seminars. She also conducts internal Errors and Omissions audits on agencies throughout the country, and writes articles for various state insurance association magazines.

Download Registration Form or Register online for Nebraska FMO classes.